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BOOKING YOUR BOOTH
Your booth hire is confirmed once your 50% deposit is received.
The deposit is non-refundable as it secures the booth for you on your event date, therefore preventing us from taking other bookings for your booth.
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BALANCE OF PAYMENT
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The remaining balance is due 14 days before the event date.
Failure to pay the remaining balance may cause cancellation of your booking and loss of deposit.
Don't worry, we will send you reminders when its almost due.
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CHOOSING YOUR PHOTOSTRIP DESIGN
You will receive an email questionnaire as shown below to choose your print strip design.
We can create custom designs for an additional $50.
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CANCELLATIONS
We will refund any amount you have paid back to you less the deposit to secure your date;
when notification is given 30 days prior to your event.
If for whatever the circumstance you cancel 30 days or less before the scheduled date of your event;
then we will not be able to offer a refund of any amount.
DELIVERY & SET UP
We will arrive 1 hour before your scheduled start time, to set up the booth ready for you to have a lot of fun.
If there are any obstacles that may make set up a little more tricky, please ensure you let us know prior so we can allow extra time or extra man power from the venue.
Our booths can fit through standard doorways and even manoeuvre up staircases, however we need to allow extra time to hike those stairs. We'd hate to let you down by starting late!
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WHAT IF I NEED MY BOOTH SET UP EARLIER?
We can help! So for instance if your booth hire begins at 8pm, but your wedding reception begins at 6pm..
We can arrange for set up prior to 6pm and then return back to begin the hire at 8pm.
This is called idle time and will incur a fee of $50 per hour, to cover our attendants time.
Sometimes its more economical to book the longer package, but we will work with you to get the best value result.
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WE BRING ABSOLUTELY EVERYTHING THAT YOU NEED
This includes a prop table, which is 6ft and dressed in a classy black tablecloth.
Some venues are tight on space, so we can use a smaller venue provided table, or bar stool.
We are very adaptable to any situation.
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We require access to a standard single powerpoint within 10 metres of the booth location.
DURING THE EVENT
Your attendant will set up the booth and remain with the booth for the duration of the event.
Like any human, they will need to have some small breaks to use the rest room, or stretch their legs.
But other than that they will be at your service, in close proximity to the booth at all times, helping you capture some hilarious memories.
DO I NEED TO PROVIDE A MEAL FOR THE ATTENDANT?
For jobs over 4 hours - yes please. Simply because your friendly attendant will arrive an hour before the event and wont leave until after they packdown. Totalling 6 hours or more.
Most venues are happy to provide a crew meal at a much lower cost than the meal packages for your guests. This also helps to ensure they remain happy and alert, you don't want to see then when they are hangry! (This is mainly tailored to formal events, if its home event, fingerfood is totally fine)
WHAT ABOUT KIDS? CAN THEY USE THE BOOTH?
Of course! We love kids and booths are a great child entertainer!
All of our staff are great with children and will happily help them use the booth.
However sometimes with kids comes a bit of craziness. (We should know, we have two of them!)
So we ask that you keep an eye on them to ensure they are being respectful to the booth and the props.
WHAT IF I WANT EXTRA TIME? IS THAT POSSIBLE?
Maybe! We strongly encourage that you book the booth for the time period you think you will need- rather than extending on the night.
For two reasons - One because it cheaper to do so
Two - there is no guarantee we will be able to stay later on the night.
Our attendants sometimes have babysitters to get back to, or the booth is required at the next job and we would hate to disappoint.
But we do understand, that sometimes the party is just too good and goes a little longer than you thought and you want an extra hour!
So we try to accomodate.
Extra time on the night is an additional $150 per hour, payable via credit card or cash on the night.
IMAGES TAKEN ON THE NIGHT
When hiring from Wooshka Photobooths, the hirer gives permission for images taken at the event to be used on our website and for advertising purposes, unless advised prior to the event that they would not like their images used .
Wooshka will not use images which are deemed unsuitable for advertising and will not use any content that may be personally damaging to any person.
We also respectfully ask that if you decide to start a photobooth company of your own, you do not use these images on your website. (It's happened before)
ROWDY GUESTS
One of the best parts of the job is seeing everyone having a little too much fun!
But sometimes, (not often) things can get out of hand!.
In this case, the booth attendant may stop the usage of the photo-booth at any time during the event if they feel that the photo-booth is being misused in a way that is dangerous to any persons or potentially damaging to the product.
FORCE MAJUERE
We will not be liable for failing to perform under the Agreement by the occurrence of any event beyond our reasonable control, including a labour disturbance or interruption of service, communication outage failure by a service provided to us to perform, fire, threatened or actual act of terrorism, natural disaster, or war.
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INSUFFICIENT POWER SUPPLY
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Occasionally, we run into problems where the power at a venue or residence is overloaded with additional power being used, such as DJs, special effect lighting or catering equipment and therefore not supplying adequate power to our photo booth. This can sometimes cause errors with the functioning of the photobooth. Should this happen we will work with you to rectify the situation, however it must be noted that this is something beyond our control, and refund will not occur.
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Click to view our FAQ's here
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TERMS & CONDITIONS
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